Privacy Policy
LAST UPDATED: January 6, 2026
1. Overview
At Content Guru ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy details our practices regarding the collection, processing, sharing, and retention of personal data when you use the contentguru.ai platform. We comply with global standards, including GDPR, CCPA, and the specific requirements of our API partners (Google, Meta, Twitch, etc.).
2. Data Categories We Collect
A. Identifiers & Account Info
Name, email address, physical address (for billing), and unique platform identifiers (User ID).
B. Usage & Performance Data
Interaction logs, stream health metrics, bandwidth consumption, and feature engagement statistics.
C. Third-Party Integration Data
When you link accounts, we access:
- YouTube: Profile info, live broadcast settings, and
analytics.
- Meta/Facebook: Page access tokens and live video metadata.
- Twitch: User identifiers and stream keys.
D. Device & Location Data
IP address, browser type, operating system, and approximate location (at the city/region level) for security auditing.
E. Lead Magnet & Resource Requests
When you request a free resource through our lead magnet pages (e.g., guides, templates, or downloadable content), we collect your name and email address to deliver the requested resource and may send a welcome email with your download link.
3. Data Processing Methods
We process your data using automated systems and, in rare support cases, human review. The legal bases for processing include:
- Contractual Necessity: To provide the streaming infrastructure and simulcasting services you subscribe to.
- Consent: When you explicitly authorize us to access third-party APIs or send marketing communications.
- Legitimate Interest: For platform security, fraud prevention, and analyzing usage patterns to improve the engine.
- Legal Obligation: To comply with tax, billing, and regulatory requirements.
4. Third-Party Data Sharing
We do not sell your personal data. We share data only with trusted partners essential to our operations:
| Category | Partner | Purpose |
|---|---|---|
| Infrastructure | Cloudflare | Hosting, AI inference, and global CDN. |
| Payments | Stripe | Subscription management and KYC verification. |
| Analytics | Google/Meta/Twitch | Retrieving and displaying your cross-platform metrics. |
5. Data Retention Periods
- Account Data: Retained for the life of the account plus 30 days.
- Billing Records: Retained for 7 years to comply with tax laws.
- Activity Logs: Retained for 90 days for security auditing.
- Third-Party Tokens: Revoked immediately upon account deletion or manual disconnection.
6. User Rights & Data Deletion (GDPR, CCPA, Meta)
You have the following rights regarding your data:
- Access & Portability: Request a copy of all data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure ("Right to be Forgotten"): Request full deletion of your account and associated data.
- Meta/Facebook Data Deletion: In compliance with Meta Platform Policy, we provide a dedicated path for data removal. You can request account removal and data deletion by following the instructions at contentguru.ai/settings/data-deletion.
- Objection: Object to processing based on legitimate interests.
To exercise these rights, email privacy@contentguru.ai. We respond to all requests within 30 days.
7. Security Measures
We employ industry-standard technical and organizational measures, including:
- AES-256 encryption for data at rest.
- TLS 1.3 for all data in transit.
- Mandatory Multi-Factor Authentication (MFA) for administrative access.
- Google RISC integration for immediate session revocation during security events.
8. Contact Information
For any privacy-related inquiries or to report a security concern:
Content Guru Privacy Team
Email: privacy@contentguru.ai
Address: Content Guru AI, Seattle, WA (USA)